1. Scope
This policy applies to information submitted through the website, email or phone, and information provided during quotation, technical review, tooling development, manufacturing and business transactions with An Viet.
2. Information we may receive
- Contact and company information.
- Drawings, models, standards, samples and technical requirements.
- Quotation requests, expected volume, timelines and project information.
- Quality data, audits, feedback and transaction records.
3. Purposes of use
Information is used only to respond to requests, assess feasibility, prepare quotations, fulfil orders, control quality, provide after-delivery support and meet applicable legal obligations.
4. Protection of drawings and technical data
Drawings, samples, process parameters, quality records and project data are treated as controlled information. Access is limited to assigned personnel; disclosure to a third party occurs only when necessary, appropriately authorized and subject to equivalent confidentiality duties.
5. Disclosure and sharing
An Viet does not sell customer data. Information is not used for public promotion without an appropriate basis or consent. Where disclosure is legally required, An Viet limits it to the mandatory scope.
6. Retention and security
Information is retained as needed for cooperation, contractual, quality and legal purposes. An Viet applies access management, backup and incident-handling measures appropriate to the nature of the information.
7. Customer rights and requests
Customers may request access, correction, restriction or deletion where permitted by law and record-retention obligations.
8. Privacy contact
Email: info@cokhianviet.com · Phone: +84 818 383 189. Please identify your company, project and request so An Viet can verify and respond.